Privacy Policy

Effective Date: 09/30/2025
Last Updated: 09/30/2025

Hands and Hearts Craft Club (“we,” “our,” or “us”) respects the privacy of children and families who use our website, https://handsandheartscraftclub.com/ (“Site”). Because our services are directed to children under the age of 13, we comply with the Children’s Online Privacy Protection Act (COPPA) and other applicable U.S. privacy laws.

This Privacy Policy explains how we collect, use, and protect personal information from children and parents.

1. Information We Collect

We may collect two types of information:

a. Personal Information (with parental consent)

• Child’s first name (no last names unless a parent provides it)
• Parent’s name and email address
• Parent’s mailing address (if needed for shipping craft materials)
• Limited payment information from parents (processed securely by third-party providers)

b. Non-Personal Information

• General website usage data (such as IP address, browser type, and device type)
• Cookies or similar technologies to improve functionality (no behavioral advertising)

We do not require a child to disclose more information than is reasonably necessary to participate in an activity.

2. How We Use Information

We use collected information only for purposes consistent with our services, such as:

• Creating and managing memberships and craft club accounts
• Sending newsletters or updates to parents
• Shipping craft kits or materials
• Improving the website and activities
• Responding to parental inquiries
  

We do not use children’s information for advertising or marketing.

3. Parental Consent & Control

• We require verifiable parental consent before collecting, using, or disclosing any child’s personal information.
• Parents may review, update, or request deletion of their child’s personal information at any time.
• Parents may refuse further collection or use of their child’s information by contacting us (see Section 9).
  

4. Sharing of Information

We do not sell or rent personal information. We may share limited information only in the following cases:

• With trusted service providers (e.g., payment processors, shipping companies) who assist us in operating the Site
• If required by law, legal process, or government request
• To protect the safety of children, the Site, or others

All third-party service providers are required to maintain confidentiality and security of the data.

5. Cookies and Tracking

We use cookies and similar technologies only to:

• Maintain website functionality
• Keep users logged in
• Measure basic website performance

We do not use tracking technologies for targeted advertising to children.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no online service is completely secure, we strive to use commercially acceptable practices to safeguard information.

7. Data Retention

We retain children’s personal information only as long as needed to provide services or as required by law. After that, we delete or anonymize the information.

8. Children’s Privacy (COPPA Notice)

• Our Site is directed to children under 13, but all accounts must be created and managed by a parent or legal guardian.
• We comply fully with COPPA.
• We will never condition a child’s participation in an activity on the child providing more information than is reasonably necessary.
  

9. Parental Rights & Contact Information

Parents have the right to:

• Review the personal information we have collected from their child
• Direct us to delete their child’s personal information
• Refuse to allow any further collection or use of their child’s information

To exercise these rights, please contact us:

Hands and Hearts Craft Club
Email: info@handsandheartscraftclub.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify parents by email and/or by posting a notice on the Site before the changes take effect.

For Kids: Our Privacy Promise.